Shipping policy

Shipping Policy

We aim to process and ship orders as quickly and accurately as possible. Please review the details below before placing your order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

During periods of high demand (such as promotions or holidays), processing times may be slightly longer. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times are provided at checkout and are estimates only, not guarantees. Delivery times may vary based on carrier delays, weather conditions, or other factors outside our control.

Domestic Shipping

We currently ship within the United States.

Once your order has shipped, you will receive a confirmation email with tracking information.

International Shipping

We may offer international shipping to select destinations. International delivery times vary by location.

Please note:

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country.
  • These charges are not included in the purchase price or shipping cost.

Shipping Delays

We are not responsible for delays caused by the shipping carrier, customs clearance, weather events, or incorrect shipping information provided at checkout.

If your package is delayed, we recommend contacting the carrier directly using the tracking information provided.

Incorrect Address or Undeliverable Packages

Please ensure your shipping address is entered correctly at checkout.

If an order is returned to us due to an incorrect or incomplete address, the customer is responsible for any reshipping fees. Refunds (if applicable) will exclude original shipping costs.

Lost or Stolen Packages

Once an order has been marked as delivered by the carrier, we are not responsible for lost or stolen packages.

If you believe your package has been lost or stolen, please contact the carrier directly to file a claim. If additional assistance is needed, contact us and we’ll do our best to help.

Order Issues

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at vurevest@gmail.com with your order number and photos of the issue so we can assist you promptly.

Contact Us

If you have any questions about shipping, please contact us at:

Email: vurevest@gmail.com